Monday, February 18, 2008

SendGuard Tip: Avoid False Attachment Warnings

SendGuard 4Outlook warns you if the text of your email indicates that you meant to attach a file …. and you then tried to send the email without attaching anything to it. We recently updated SendGuard to avoid SendGuard warnings due to "original messages", signatures and disclaimers..

These changes were implemented in version 1.0.33 of SendGuard.

If you are a registered user, your existing unlock code will be picked up automatically after installation. User of the trial version will be given up to 5 extra days to test the software.

Download and install SendGuard 4Outlook Version 1.0.33
Learn more about SendGuard

False Attachment Warnings

SendGuard may display false attachment warnings if:

1. You are replying to an email and the original email has words in it that trigger the warning message. As of Version 1.033 the text of the original message will be ignored so this is no longer a problem.
2. You have words in your signature (or disclaimer) that trigger the warning message. There is now an easy way to tell SendGuard to ignore your signature or disclaimer.

How to tell SendGuard to not check Signatures and Disclaimers

Open an email which has your Signature or Disclaimer in it and copy it to the clipboard. (Select the text and press CTRL-C).

Go to your Inbox.
(On the menu) Click Addins4Outlook-SendGuard-Settings. The Settings screen will be displayed.
Click the Attachment/Subject Guard tab.
Click "Advanced Settings (Avoid false triggers of Attachment Guard)"
Tick the check box labelled "Ignore words …"
Paste the Signature/Disclaimer in the text box/field on the screen. (press CTRL-V)
Click Save.

Another Solution… the Attachment warning does not get displayed because all my emails have my vCard attached to it.

Although not very common, some users configure Outlook to automatically attach their Business Card (vCard) to all outgoing emails. As a result the warnings don't get triggered.

Here's how you can configure SendGuard to ignore your vCard i.e. not count it is an attachment.

Go to your Inbox.
(On the menu) Click Addins4Outlook-SendGuard-Settings. The Settings screen will be displayed.
Click the Attachment/Subject Guard tab.
Click "Advanced Settings (Avoid false triggers of Attachment Guard)"
Tick the check box labelled "Ignore attachments with specific names"
Enter the name of your vCard file in the space provided (e.g. name.vcf).
Click Save.

No comments: