Sunday, October 14, 2007

Changing your mind AFTER sending your email

I haven't had time to write a post in the last week because we have been busy putting the finishing touches to a new Outlook addin.

This Outlook addin, like most of our products, started off as a solution that we needed ourselves. I have been using a rough form of the addin for a long time and the polished version is almost ready for launch.

I won't give away exact details just yet but (very) briefly ... the new Outlook add-on does automatic checks as you are writing and sending your emails to ensure that they get sent to the correct people with all the required information.

It even gives you a way to change your mind AFTER you click Send.

Has this ever happened to you?

You're having a particularly stressful day and receive an email that nudges you over the edge. The content of the email on its own was not particularly bad ... but combined with everything else that has been happening during the day ...

So one poor person gets a reply from you that is totally disproportional to his original email ... he pays the price for everyone who has been spoiling your day so far.

A minute later you realise that your undiplomatic (and probably unprofessional) reply could come back and cost you dearly.

If there was only someway you could stop that email!

Our new Outlook addin provides a solution for this and many other issues that make your outgoing emails look unprofessional.

Keep your eye out for another post in the next few days announcing the new Outlook addon.


In the meantime, if you're writing any email in a bad mood … don't click Send when you're done.

Click Save instead to save it to your Drafts folder. When you're in a better frame of mind, go back to your Drafts folder, read through and amend the email as needed ... and then click Send.

1 comment:

Anonymous said...

Last case scenario (provided you are on an Exchange Server and the person you are sending to is also), is to use "Recall This Message..." option in Outlook.

Again, as mentioned above if you are sending to a POP3 email account, this will not work.