I read an article earlier today on Writing Effective Articles. The key points raised by the author (Janet Barclay) were:
- Identify the action required
- Include all relevant information and documentation
- Make sure your subject line is specific
- Enter the recipient information last
- Do not combine unrelated subjects in the same message.
Read the full article How to Write an Effective Email on the author's website.
For some automatic protection, you may also want to try SendGuard 4Outlook.
SendGuard works inside Outlook. It automatically prompts you if it detects that you are about to send out an email with a number of common mistakes including:
- You forgot to attach a file that was meant to go with the email
- You left the Subject empty
- You clicked Reply-to-All and may be accidentally disclosing information to the wrong people.
- You clicked Reply (instead of Reply-to-All) and may be leaving some important people out
- You used the wrong email account to send out an email
It even has a feature that lets you change your mind about a poorly worded email that you have already clicked Send on.
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