Wednesday, May 27, 2009

Use SendGuard for Outlook to avoid sending emails to the Wrong People

In my earlier post Why and how you may want to turn off Auto-Complete I wrote about how someone accidentally leaked confidential details to a New York Times reporter. If you deal with a lot of confidential information, here's another way you can make Outlook warn you when you send out emails.

SendGuard for Outlook will prompt you when you send out an email to anyone (or to selected recipients).

Assuming that you actually look at the message, instead of blindly clicking Yes, this simple prompt could save you a lot of embarrassment.

Do I use this feature myself? No.. The majority of the emails I send don't really have confidential information… I still use SendGuard for Reply and Reply/All warnings, missing attachment warnings, Subject Warnings and Clean-Up etc.

Your situation may be different if you send out a lot of confidential emails… still having the message come up for all emails may be a bit annoying.

In that case, you can also configure SendGuard to only prompt you on emails sent to particular people (for example your boss or your most important clients... or news reporters).

Go to your Inbox.
On the main menu, click Tools-Standss-SendGuard-Settings.

Select the Send Confirm tab.
Click Display message for only these email addresses.
Click Add and use the screen that comes up to add an email address. Repeat for as many addresses as you need to add .

Your criteria for choosing people to add to the list should be:

1. People whose emails must be worded correctly (e.g. important clients)
2. People to whom you don't want to accidentally send the wrong emails

Do you find this feature of SendGuard useful? Tell us what you think by leaving a comment.

Related Posts:
Why and how you may want to turn off Auto-Complete?

1 comment:

Anonymous said...

Good post and this post helped me alot in my college assignement. Thank you as your information.