Monday, October 20, 2008

Email Horror Stories (CNN)

CNN today ran the story Experts reveal e-mail nightmares, safety tips. They have some funny (because they happened to someone else) horror stories of how emails sent to the wrong person have caused embarrassment and even big financial loss.

In a recent online survey conducted by AOL, 32 percent of the 4,000 respondents have at one time or another mistakenly forwarded an e-mail to an unintended recipient. And often, it's something NOT so nice.

In the CNN article, Roger Matus, keeper of the blog Death By Email, has some good MANUAL TIPS to avoid this mistake including:

  1. Forget that the Reply-to-All button exists (or see our automated solution later)
  2. Type out the person's full name when addressing your e-mail. If you type just the first few letters and let your e-mail program fill out the rest based on your address book, it could easily misroute your message without you realizing it.
The reality unfortunately is that we often need to use the Reply-to-All button and it is so much easier to pick a name from the list that Outlook drops down (than to type the whole thing in).

The manual methods will not work for most of us.

We have created an AUTOMATED SOLUTION that provides protection from this mistake and more. SendGuard for Outlook will:

1. Warn you whenever you click Reply-to-All (to avoid those accidental clicks)
2. Allow you to delay emails or emails to selected addresses by a preset time (so that you have some time to change your mind)
3. Get confirmation before Outlook sends out emails to all or selected email addresses.
4. Protect you from numerous other mistakes such as missing attachments, blank subject lines, incorrect subject lines, incorrect sending accounts and more.

Click here to get more information on SendGuard
.

We also have a $10 discount on SendGuard until the end of Wednesday 22nd October as part of another update promotion.

Click here to purchase SendGuard at the discounted price before 22nd October. The page is for an UPGRADE OFFER we made to our customers so the text is not directly related to this post... simply scroll down to the ORDER link which has the $10 discount applied to it.

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